Authorization for return of new and unused items must be requested from Customer Service within 15 days of product shipment. All returns must be labeled with a return authorization number. Claims of shortage or damage must be made within 48 hours of receipt and shipping containers must be kept. All returns are subject up to a 35% restocking fee. The customer is responsible for all freight charges incurred.
What's the weight of this product? Can it be adjusted to 6"? I am looking for a stable portable step with high handrail for seniors to use getting on and off a bus. Others have been tippy and the handles are not high enough for them to reach without leaning down too far forward to reach it before stepping down.
The weight of this stool is 30 lbs. The height can not be adjusted. The step height is set at 8.5".