Privacy Policy

We respect the privacy of visitors to our website. This privacy policy (the “Privacy Policy”) applies to this website operated by Universal Medical (the “Website”). The purpose of this Privacy Policy is to disclose to you what information we may collect, how we may collect it, with whom we may share it. This policy also addresses the choices you have regarding our collection of information.

What information do we collect?

When you access certain areas of our Website that relate to purchasing a product, obtaining a quote, requesting product information, or completing a contact form, we may collect personally identifiable information, such as your name, organization name, telephone number, e-mail address, and billing/shipping addresses. Like many websites, we use “cookies,” and may use analytics, and other tracking technologies to enhance your experience and gather information about visitors and visits to our websites. Please refer to the Do we use cookies? section below for information about cookies and how we use them.

If you supply an email address to us, we reserve the right to contact you for any lawful purpose, including marketing new products or services and the operation of our site. However, we will never sell your email address or provide it to others without your prior permission or an order from a court of competent jurisdiction. All of our marketing emails include a link to unsubscribe from future marketing emails. Once you unsubscribe (after reasonable processing time), you will no longer receive future marketing emails. It's important to note that transaction emails are separate from and not related to marketing emails. If you place an order or request a quote, you will receive emails relating to your order or quote request even if you've unsubscribed from marketing emails.

We monitor website traffic using analytics tools, such as those offered by Google, and have enabled features that allow us to collect anonymous demographic data, such as data made available via the DoubleClick cookie. We make no attempt to merge personally identifiable information with non-personally identifiable information under any circumstances, and that applies to data collected from any source, such as the demographic data available by the DoubleClick cookie. We use demographic and interest reporting data to evaluate whether the content of our website is attracting and effectively serving our target audience. If you choose, you may opt out of providing this anonymous demographic information using tools that Google makes available, such as Google’s currently available opt outs for the web.

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How do we protect visitor information?

We take protecting important information very seriously. Our Website is uses the secure HTTPS protocol, so all communications between your browser and our servers are encrypted. All of our technology platforms are on secure networks that are only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. We limit access to those who need such access to perform their jobs. We regularly review access logs and adjust access as responsibilities within our team change.

Notwithstanding our efforts, the Internet and online services have inherent security risks. We can't promise and you shouldn't expect that your personal information, personal searches, and other communications will always remain secure. You should take care with regard to how you handle and disclose your personal information or any username or password that you are required to use to access services on this Website.

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Do we use cookies?

Yes. Cookies are small, harmless files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the Website’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current Website activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about Website traffic and Website interaction so that we can offer better site experiences and tools in the future.

For example, if you add an item to your shopping cart or quote list, we store that information in a cookie for your convenience. In the event you inadvertently close your browser or your computer crashes, re-using information stored in the cookie allows you to quickly pick up where you left off, without wasting time re-entering information.

You can choose to have your browser warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you turn cookies off or block cookies, you won’t have access to many features that make your site experience more efficient. Some features of our Website simply won't function at all if you block cookies.

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Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except as described in this Privacy Policy, or unless we provide you with advance notice. We may share or provide access to your personally identifiable information for our website hosting partners, Internet service providers and other parties who assist us in operating our Website, conducting our business, or servicing you. Those parties have agreed to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. We may disclose your information in connection with the sale or merger of our company or any transaction that involves the sale or assignment of some or all of our assets.

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California (CA) residents

California residents have additional rights under the California Consumer Privacy Act (CCPA).

The What information do we collect? provides details on the personal information we collect. We do not knowingly collect personal information from California residents under sixteen (16) years of age. As defined in the CCPA, we do not sell personal information that we do collect. As discussed in Do we use cookies?, our Website may make use of third-party cookies.

The CCPA provides California consumers the right to request more information about the information that we collect and to delete personal information we may have collected. We will not discriminate against you should you choose to exercise any of your rights under the CCPA. We will need to verify your identity and confirm your residency with a government-issued identification before acting on any request pursuant to the CCPA.

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Third party links

In an effort to add additional information, we may include third party links on our Website. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback about these linked sites (including if a specific link does not work).

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Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on January 14, 2020.

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Questions and feedback

Online privacy is a complicated topic. We want you to feel comfortable and secure when using our Website. We welcome your questions, comments, and concerns about privacy. Please contact us if there is something our privacy policy didn't address to your complete satisfaction.

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