All returns require prior authorization, contact Customer Service for an RMA number within 30 days of product receipt. A Certificate of Disinfection must also be completed indicating that items are in new, unused, resalable condition. Returns are subject to a minimum 20% restocking fee.
The item you are referring to, item # 40130 is intended for use with arm/leg toboggans.
However, please take a look at item # 40105 or item #40100, these are overlay pads that be used in bed under buttocks.