All returns require prior authorization, contact Customer Service for an RMA number within 30 days of product receipt. A Certificate of Disinfection must also be completed indicating that items are in new, unused, resalable condition. Returns are subject to a minimum 20% restocking fee.
Does this Lateral Head Pad 9" x 10" x 1" keep my head cool throughout the night? Do you have a bigger size? Can I order the product by phone?
This is not the intended application of this product. This product is designed to properly position a patient during medical procedures and prevent pressure sore development.