Warranty: Harloff Healthcare Products and Accessories are manufactured, tested and inspected in accordance with specific engineering requirements, and are warranted to be free from defects in workmanship and materials for a period of twelve (12) years from date of purchase and limited to parts manufactured by Harloff, including cabinets, drawers, and bumper frames. One (1) year on any bought-out (not fabricated or manufactured by Harloff) part or component (i.e. hardware, casters, drawer slides, plastic tops, electronic components, etc.). The warranty is limited to original purchaser of equipment. This warranty does not apply to freight damage or failure caused by abuse, misuse, neglect, lack of proper maintenance, age, unauthorized modification or repair, or to damage caused by theft or unauthorized entry. There is no reimbursement for labor to repair or maintain Harloff Healthcare Products. Return freight on warranty claims is the responsibility of the claimant- unless unit is brought back at Harloff request. Reasonable maintenance on Healthcare Products is the responsibility of the purchaser. This includes but is not limited to tightening loose hardware, applying touchup paint to scratches, bumps, wear areas and any holes drilled for mounting accessories after receipt, reseating drawer slides, and cleaning surfaces where corrosive liquids have spilled is also the purchaser's responsibility and do not apply.
Permission to return goods is strictly at the discretion of the manufacturer. An authorization number must be requested from Customer Service within 30 days from date of original delivery. A restocking fee and return freight will be charged for all returns. Returned goods must be shipped in original packaging & returned in unused, resalable condition. Credit will not be issued if product is received damaged.