Detecto Scale warrants its equipment to be free from defects in material and workmanship as follows:
Detecto warrants to the original purchaser only that it will repair or replace any part of equipment which is defective in material or workmanship for a period of two (2) years from date of shipment. Detecto shall be the sole judge of what constitutes a defect.
During the first ninety (90) days Detecto may choose to replace the product at no charge to the buyer upon inspection of the returned item.
After the first ninety (90) days, upon inspection of the returned item, Detecto will repair or replace it with a remanufactured product. The customer is responsible for paying for the freight both ways.
A valid return authorization number must be obtained within 30 days of item receipt. Returned merchandise must be in new, undamaged condition and all return shipments must be prepaid. A minimum 25% restocking fee will be deducted.
Does this product have a height limitation? We need a pediatric scale to weigh our severely disabled, teenage special education children. Most weigh 50 pounds or less. However, some of then are tall.
The manufacturer does not provide a height maximum for this item, however it is designed for use with infants/toddlers. The tray dimensions are only 22" W x 14.75" D x 4.5" H. It is probably a safe bet that this item would not be able to be used for teenaged users.