Please Note: This item ships motor freight carrier. During the checkout process you will be required to indicate whether your facility requires liftgate or inside delivery services. (These services are described on our shipping information page.) In the order comments please include a name & phone number for the delivery point of contact. Please also include receiving hours and any other delivery requirements or instructions. If additional services necessitate an additional fee, you will be contacted by Customer Service. If you have questions about the motor freight delivery process please contact Customer Service prior to placing your order.
Detecto Scale warrants its equipment to be free from defects in material and workmanship as follows:
Detecto warrants to the original purchaser only that it will repair or replace any part of equipment which is defective in material or workmanship for a period of two (2) years from date of shipment. Detecto shall be the sole judge of what constitutes a defect.
During the first ninety (90) days Detecto may choose to replace the product at no charge to the buyer upon inspection of the returned item.
After the first ninety (90) days, upon inspection of the returned item, Detecto will repair or replace it with a remanufactured product. The customer is responsible for paying for the freight both ways.
A valid return authorization number must be obtained within 30 days of item receipt. Returned merchandise must be in new, undamaged condition and all return shipments must be prepaid. A minimum 25% restocking fee will be deducted.