Requests for return authorization of unused, resalable items must be in writing within 30 days of item shipment. Return goods shipments must be made PREPAID. Unauthorized returns will be refused. All returns are subject to a minimum 25%, or $50 restocking fee, whichever is greater. Some upholstered items can not be returned. Please contact Customer Service to determine if an upholstered item is not able to be returned.