General Information about Vertical Electrophoresis: IBI's Vertical Electrophoresis Unit "spacers" are customized for IBI's units only. They cannot be used on another company's unit. IBI's spacers are orange rubber pieces in which the glass fits into and is held in place.
Warranty: IBI's limited warranty for all electrophoresis gel boxes is four (4) years to the original buyer only (nontransferable). Warranty does not apply to electrodes or platinum wires.
If you would like to return an item, please contact customer service within 30 days of product shipment to receive a return authorization (RA) number. All returns must include the RA number, include original packaging and be shipped pre-paid. Items returned without proper authorization will not receive credit. A 15-25% restocking charge may be assessed for returned items. All shipping charges remain payable.