COOLSHIRT SYSTEMS will warrant the products that we manufacture against defects in materials and workmanship under ordinary consumer use for 12 months from the date of activation. During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will, at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a new or refurbished Device that is equivalent to the Device that is to be replaced, or (iii) refund to you all or part of the purchase price of the Device. This limited warranty applies, to the extent permitted by law, to any repair, replacement part or replacement device for the remainder of the original warranty period or for 12 months from the date of activation, whichever period is longer. All replaced parts and Devices for which a refund is given shall become our property. This limited warranty applies only to hardware components of the Device that are not subject to accident, misuse, neglect, fire or other external causes, alterations, repair, or commercial use. Using the contact information provided in this guide, you will need to deliver your Device in either its original packaging or in equally protective packaging to the address specified by Customer Service.